Information management systems are in vogue for data gathering, storage, and reporting to make effective decision-making and management. The study was designed to investigate end users' satisfaction with different dimensions of the KCMS (Kohat University of Science and Technology Campus Management System) and their intent to use it. The theoretical basis came from DeLone–information Mclean's system model (2003). The researcher obtained data through questionnaires online and personally visiting departments. The data were analyzed using SPSS version 20. Regression analysis was used to analyze the relationship between quality attributes and end-user happiness. All variables were compared using Pearson correlation. End-user satisfaction is highly correlated with quality dimensions (system, information, and service). ANOVA was used to compare user’s perceptions with quality dimensions where teachers and students were found highly satisfied with all the dimensions except administrative staff. Information systems also have a moderating effect on self-efficacy and usage intention.

Community parks provide essential ecological and social functions in rapidly urbanizing and densely populated cities such as Karachi. This study investigates the relationship between park design characteristics and user satisfaction and park utilization through an in-depth case analysis of KDA Family Park, a neighbourhood park in a high-density residential area of Karachi. A case study research approach was employed, integrating structured questionnaires and field observations to collect comprehensive data from park users and adjacent residents. Key design characteristics evaluated included green cover, amenities(seating, lighting, pathways),accessibility, safety, and maintenance. Findings indicate that while KDA Family Park provides essential green space and functions as a valuable social hub, various design and maintenance deficiencies, such as broken fencing, inadequate lighting, and insufficient seating, detract from its overall effectiveness. As a foundational study, it offers insights for urban planners and policymakers aiming to enhance neighbourhood park design in Karachi and similarly dense urban environments.